Terms and Conditions
Clapton Manor is primarily a family home and we reserve the right to cancel a booking at any time in the event of the owner's personal circumstances deeming it necessary. In the event of such a cancellation the deposit will be refunded in full.
We would respectfully ask our guests to remember that we are a bed and breakfast and thus the house will be closed to our guests between 11.00am and 4.30 unless by prior special arrangement.
If you are flying in from abroad and would like to arrive very early in the morning in order to sleep, we can generally make this possible. It would, however, mean reserving and paying in full for the night before in order to ensure that the room is ready and vacant for you. We invariably have guests back to back and there has to be enough time in the day for them to have breakfast and depart as well as cleaning the rooms hence this requirement if you are flying in early and would like to sleep or rest.
Cancellation policy :
A 50% deposit is required upon booking and is refundable at our discretion and will only be refunded if we can re-let the room(s). 30% of total stay if cancelled 28-14 days prior to start of planned stay, 60% if 13 days prior and 100% if inside 48 hours. Obviously if we can re-let the room(s) there is no charge.
Payment is by cash, travellers cheques and UK debit cards. We accept VISA and Mastercard (which incur 3% surcharge as do non UK debit cards).
Terms & Conditions
By confirming your booking it is understood that you have accepted these terms and conditions and will be bound by them.